Customer Service Representative

As a true local One Stop Logistics provider and licensee of Federal Express Corporation (FedEx) in Indonesia, RPX Holding delivers services of air transportation, customs clearance, freight forwarding, warehousing, domestic and international delivering goods.. The company runs an extensive network coverage area in 126 cities/districts and employs more than 1600 dedicated, skilled and professional individuals. Supported by our fleets ranging from motorcycles, trucks, along with very own Boeing 737-200 aircrafts, we truly are total logistics solutions for our customers.

We believe our success will stem from a focused, synergistic approach amongst our subsidiary companies, with the support of our employees and alignment with our principals, alliance partners and suppliers.

In line with our company’s objective and organizational demand, we are currently seeking for:

CUSTOMER SERVICE

Main Responsibility:
Provide accurate information and assistance to customers, including dispatching of pick-ups and service information

Requirements:
- Minimum Diploma degree (D3)
- Minimum having 1 year of experience as customer service or related background
- Excellent interpersonal skills
- Strong verbal and written communication skills both in Bahasa and English languages
- Detail Oriented
- Ability to work variable shifts based on business needs
- Computer literate
- Emotionally mature and patient
- Persistent personality

If you consider yourself as a strong and convincing personality with total dedication to quality and customer satisfaction, we encourage you to apply for the above position. Please put the position’s code in the subject of your email and kindly send your comprehensive application letter and/or resume to:
isina@rpxholding.com